CRM Saturday – Melbourne, Australia – 2017

Melbourne - CRM Saturday with Sponsors

Speakers

Nadeeja Bomiriya MVP
Nadeeja Bomiriya
Microsoft MVP | Chapter Lead - Australia | Dynamics 365 Practice Lead

Microsoft MVP | Chapter Lead - Australia | Dynamics 365 Practice Lead - Velrada | President - Melbourne Dynamics 365 User Group | Blogger – Dyn365Apps.com

Nadeeja has 15 years of experience in implementing complex integrated systems using Dynamics 365, SharePoint, Web Apps, .NET, and IoT. He received Microsoft MVP award for Business Services in 2017 for his comtribution to Dynamics 365 Customer Engagement community. He currently works as Dynamics 365 Practice Lead at Velrada.

Nadeeja Bomiriya
Microsoft MVP | Chapter Lead - Australia | Dynamics 365 Practice Lead
Neil Benson
Neil Benson
Microsoft MVP | Chapter Lead - Sydney | Director - KPMG

Microsoft MVP | Chapter Lead - Sydney | Director - KPMG

Neil has 10 years’ experience starting and leading successful Customer Engagement practices in the UK, US and Australia. He has been implementing CRM using the Scrum agile framework since 2009. With 15 years’ experience, he is a specialist at winning, envisioning and delivering CRM projects that provide clients with amazing results.

Neil has received the Microsoft MVP award for Business Solutions since 2010 for his contribution to the CRM community. He has spoken at numerous user groups and conferences; and has published two CRM books.

Neil Benson
Microsoft MVP | Chapter Lead - Sydney | Director - KPMG
AndreMargono
Andre Margono
Microsoft MVP | Organiser - Melbourne | Solutions Architect

Microsoft MVP | Organiser - Melbourne | Solutions Architect - Barhead Solutions

Andre Margono
Microsoft MVP | Organiser - Melbourne | Solutions Architect
Leon Tribe
Leon Tribe
Microsoft MVP | Associate Director | Lead Architect

Microsoft MVP | Associate Director - KPMG| Lead Architect -

Leon Tribe is a Dynamics 365 (CRM) consultant and business thought leader based in Sydney, Australia.

Leon holds an honours degree in quantum physics and an MBA in strategy and leadership. Leon’s passion is “solving business problems through the intelligent use of technology”.

Leon began working with CRM systems in the late 1990s. He moved to Deloittes in 2001 to hone his consulting skills and was part of the first group of consultants in Australia trained on the beta edition of Microsoft CRM 1.0. Today he continues consulting to businesses large and small though the Technology Enablement division of KPMG Australia.

A prolific business writer, Leon has been writing on consulting and the CRM industry for almost ten years. Leon advises industry bodies, recently acting as a specialist advisor to a white paper published by the Australian Direct Marketing Association on digital marketing.

In recognition of his work the Dynamics CRM product, Leon was awarded Microsoft’s Most Valuable Professional award in 2009 and has been renewed every year since.

Leon Tribe
Microsoft MVP | Associate Director | Lead Architect
Bill Chesnut
Bill Chesnut
Microsoft MVP | Cloud Platform & API Evangelist

Microsoft MVP | Cloud Platform & API Evangelist - SixPivot

Bill has a strong integration background and have worked with products like BizTalk, but more recently he has been doing work in Azure with Logic Apps, API Management and Azure Functions. Azure Logic Apps have built-in connectors for Dynamics 365 and he wants to show the attendee that integrating between external systems and Dynamics 365 can now be done easily and simply. He will be demoing a scenario that he has used for the company he works with, where a person registers for a trial access to their product and a service bus message is created with their details, he takes that message and enter that information into Dynamics 365 so one of their sales people can follow up with them to see how the trial is going and help them move to the paid tier of their product.

Bill Chesnut
Microsoft MVP | Cloud Platform & API Evangelist
Natraj Yegnaraman
Natraj Yegnaraman
Microsoft MVP | Technical Consultant - Dynamics 365

Microsoft MVP | Technical Consultant - Dynamics 365 - Catholic Church Insurance Limited

Natraj Yegnaraman
Microsoft MVP | Technical Consultant - Dynamics 365
Shane Carvalho
Shane Carvalho
Technical Consultant - Dynamics 365

Technical Consultant - Oakton

Shane Carvalho works at Oakton specializing in implementing Dynamics 365 solutions. Previously he has successfully shipped information systems in the .NET ecosystem with experiences ranging from mobile applications to multi-tenant SaSS applications. It’s his passion to introduce Application Life Cycle Management and DevOps practices to the projects that he works on and is particularly fond of Visual Studio Team Services.

Shane Carvalho
Technical Consultant - Dynamics 365
Nick Davey
Nick Davey
CRM Strategist

CRM Strategist - Barhead Solutions

Most people choose a role and excel in that area. Not Nick Davey. He chose a topic that he was passionate about, Customer Centricity, and built a career in different roles but always focussed on that topic. He has therefore been a GM, Architect, Project Manager, Account Manager, Consultant working across 4 continents during his career. He has seen things that have worked, failed and evolved. Over the course of this varied experience, Nick is able to share learnings on what truly is important for initiatives to succeed. It isn’t theory. Its practice learnt at the coal face and willing to be shared to help others being derailed by common potholes.

Nick Davey
CRM Strategist
Manny Grewal
Manny Grewal
Technical Architect

Technical Architect | SMS Management & Technology

Manny Grewal
Technical Architect
Krystle Lewis
Krystle Lewis
Dynamics CRM Manager

Dynamic CRM Manager - Programmed

Krystle Lewis, Dynamics CRM Manager across the Programmed (a staffing and maintenance business) which consists of 12 divisions across AU, NZ and a few offices internationally. As well as a committee member of the Melbourne Microsoft Dynamics 365 User Group.

Krystle Lewis
Dynamics CRM Manager
Elaiza Benitez
Elaiza Benitez
CRM Consultants

CRM Consultants - State of Matter

Elaiza has been working with Dynamics since 2009 so have come up with some handy recommendations along the way when it comes to custimisation and configuration.

Elaiza Benitez
CRM Consultants
Guy Riddle
Guy Riddle
CRM Solution Architect & Specialist

CRM Solution Architect & Specialist | Empired Ltd

Guy has over 30 years of IT industry knowledge and experience delivering business solutions across both commercial businesses and government agencies. He has lived and worked in London, Hong Kong and Sydney. His working career has principally been in Consulting, working with a variety of technology platforms and software applications, but with a common theme that all the solutions he worked on were predominately either ERP or CRM focussed.

Guy has been working with Microsoft Dynamics CRM since 2002 and was one of the original worldwide Beta Program participants (and still today continues to provide feedback to the Microsoft CRM R&D team). He was also one of first in the world to receive a Microsoft’s Most Valuable Professional (MVP) Award for his contribution to the Microsoft CRM community, an accolade he held for 13 years. Guy possesses extensive working knowledge of business processes in designing CRM solutions, across a broad range of industries

Guy Riddle
CRM Solution Architect & Specialist
Sahan Wijayasekera
Sahan Wijayasekera
Solutions Architect | Organizer - Melbourne | Committee Member Melbourne Dynamics 365 User Group

Solutions Architect | Organizer - Melbourne | Committee Member Melbourne Dynamics 365 User Group

Sahan has been working with Dynamics CRM for the last 8 years starting with version 3.0 . Sahan currently works for DXC Eclipse as a Solution Delivery Manager/Solutions Architect.

Sahan Wijayasekera
Solutions Architect | Organizer - Melbourne | Committee Member Melbourne Dynamics 365 User Group

Gold Sponsors

Microsoft
DXC-Eclipse
Barhead Solutions
Experlogix-Excelerate
PROS

Silver Sponsors

Kingswaysoft SSIS
ClickDimensions

Agenda

Melbourne Agenda

Sessions

1-Agile estimating and planning for Dynamics 365
8-Dynamics 365 - Building the Information to Intelligence pipeline
2-CRM User Adoption
Sahan Wijayasekera Talk
3-A Better Way to Use Connections
10-How to Clear Space in Dynamics 365
4-Power of Office 365 integration and enhancing Customer Service with Web Chat
11-Simplifying Integration to and from Dynamics 365 with Azure Logic Apps
5-The Dynamics 365 Consultant Story
12-Customising Dynamics 365 Portals using Liquid Template Language
6-Dynamics 365 customisation and configuration tips
13-Everything You Wanted to Know to Configure CRM Portals But Were Afraid To Ask
7-Top 10 CRM mistakes I wish I had known about 20 years ago
14-Troubleshooting Tools tips and tricks
15-From Zero to DevOps - A Source Control and Release Strategy for Dynamics 365 Solutions

Tickets

Tickets are free, although spaces are limited to the first 100 Registrants

Reserve your free place

Registration for CRM Saturday Melbourne 2017 is now open, 100 Limited Places





Frequently Asked Questions

Check out the FAQs to find the answers to common questions. Can’t find your question answered here? Contact us.

When & Where will CRM Saturday Melbourne take place?

July 29, 2017

Melbourne Business School

University of Melbourne

200 Leicester St, Carlton VIC 3053

Why is CRM Saturday Free?

CRM Saturday is Free because it is a community event organised by CRM Enthusiasts and sponsored by Microsoft.

Because it is a Free event we have had to restrict the attendees numbers so we are able to plan and cater for you according to our budget. If you feel there is a possibility that you will not be able to attend on the day please refrain from registering as it will prevent other valuable CRM enthusiasts from attending. CRM enthusiasts who register from a genuine organisation email will be given priority of those registering with a disposable email.

How can I Join the CRM Saturday Team?

If you work as a CRM Consultant, Developer, or Project Manager and passionate about contributing to CRM Saturday either as a Speaker or Event Coordinator we would like to hear from you.

Email admin@crmsaturday.com for more information

I have not received my registration yet?

If you have registered for CRM Saturday but not received your Confirmation yet, it may due be due to the following reasons;

Sending your registration from a organisation email is more likely to be accepted as a ‘Real’ person as opposed to ‘Spammy’ email, as we only want people who are serious about attending to register.

– email registration was sent from a disposable email which may be regarded as spammy

– The event date & venue is likely to change, in which case u will be notified in due course

– You have registered for CRM Saturdays in the past but did not attend, or failed to notify that that you would not be attending.

– You are on a Wait list as all available tickets are reserved

If you feel neither of the above apply, please feel free to email admin@crmsaturday.com so that we can update you accordingly.

Finally, please remember that this is a non profit event organised by technology evangelists contributing to the CRM community.

What do I need to present my Session at CRM Saturday?

You will require atleast 5 years experience in CRM, and present a suggestion that addresses a real world problem sharing your experience of overcoming them.

If you have not delivered a public presentation before, but are technically proficient we can help you deliver your session with an assistant or co speaker at your aid, so fear not. email admin@crmsaturday.com for more information.

Event location

Here, you will find directions to the conference venue. More space to meet and network!

Tweet CRM Saturday

#CRMSaturday @CRMConsultants

Sponsorship Enquiries

melbourne@crmsaturday.com

Melbourne Business School
Melbourne Business School
University of Melbourne,
200 Leicester St, Carlton VIC 3053