CRM Saturday Madrid 2017



Demian Raschkovan
MVP / Spanish Chapter

Introduction to the objectives of CRM Saturday in addressing challenges for successful CRM implementations

Mario Trueba

Mobile Applications are becoming more and more important nowadays, the way people interact with their customer’s information has changed from a Web Browser Classic Experience to a any time , any place situation where our customers would want to consume the information by using multiple platforms and multiple locations. Xamarin Platform was around for a while until it got acquired by Microsoft bringing the Mono Framework in the .NET Family. For a .NET Developer confident with C# it is the perfect way of building applications for Android and iOS without having to learn Swift or the Android SDK. Join us in this session where we will build together a Xamarin Forms Application that can run on the 3 main platforms (Android, iOS, Windows) and connects to Dynamics 365 to handle simple CRUD Operations while authenticating with Azure Active Directory.

Stefano Tempesta
MVP / Vice President

Emergencies may happen with no notice, whether for weather-related events or a terrorist attack. How do they react promptly and safeguard the security and safety of their students and staff around the world?
A system of multiple communication channels is used to reach out on students and inquiry about their safety. The last known location is tracked with GPS units and its data collected and analysed via the Azure IoT Hub; automatic messages and calls in multiple languages are initiated from the CRM and replies processed by a bot built with the Microsoft Bot Framework.
Targeted at software architects, developers and product owners, this session explores the core capabilities of the Azure IoT and Microsoft Bot Framework in providing an integrated and effective solution for immediate response to emergencies using a variety of communication channels.

Francisco Moro

La calidad de la información en tiempo real de IoT relacionadas con diversas tecnologías es la clave de la toma de decisiones mediante análisis en herramientas PowerBI y modelos predictivos en Azure Machine Learning.

Alberto Díaz
Encamina / MVP

Procesos de integración de CRM con la ayuda de servicios PaaS de Azure. Logic Apps y Azure Functions nos permiten integrar tus datos de CRM y el otros orígenes como SQL o SharePoint Online.

Marco Amoedo
Neil Parkhurst
MVP / Senior Consultant

Neil Parkhurst is well known for his contributions for Unified Service Desk, now he expands on this by demonstrating how CafeX compliments the omnichannel experience within USD and Dynamics 365

Fran Gil

Desarrollemos un modelo de Contact Center ideal marcado por la onmicanalidad, inteligencia, usabilidad, agente personal, asistentes virtuales con un servicio inteligente y una experiencia enfocada a la satisfacción del cliente y el agente.

Rafael Ansino Lara, José Manuel González

Alineados con la estrategia de transformación digital de una empresa donde sus procesos están orientados a proyecto. Esta sesión muestra las claves y casos de uso relevantes para una correcta elección entre las diferentes soluciones que nos ofrece Dynamics 365 (Project Online, Project Service Automation, AX for Services Industries).

Razwan Choudry

Razwan helps your CRM Customisers and developers understand the concepts and capabilities of D365 solution components, New features & capabilities as well addressing solution errors and measures to improve Solution management

Jonas Rapp 800
Jonas Rapp
MVP / Senior Developer

Jonas is well known for his contributions to the XRMToolbox, however, this time he will provide a walkthrough of the different components used to compose a complete CI/CD pipeline for Microsoft Dynamics 365 from dev to test and prod using VSTS Build and Release Management with standard and custom tasks.

Jordi Montana
MVP / Senior Developet

An introduction to Fake XRM Easy, the testing framework for Dynamics CRM and Dynamics 365, which runs on an In-Memory context and deals with mocks or fakes for you.



Thanks to the Sponsors we can provide free tickets to the first 100 Registrants


Reserve your free place

Registration for CRM Saturday Zurich 2017 is now open, 100 Limited Places

Frequently Asked Questions

Check out the FAQs to find the answers to common questions. Can’t find your question answered here? Contact us.

When & Where will CRM Saturday Madrid take place?

Microsoft Iberica
Paseo del Club Deportivo 1, Centro Empresarial La Finca – Edificio 1, 28223 Pozuelo de Alarcón, Spain

Why is CRM Saturday Free?

CRM Saturday is Free because it is a community event organised by CRM Enthusiasts and sponsored by Microsoft.

Because it is a Free event we have had to restrict the attendees numbers so we are able to plan and cater for you according to our budget. If you feel there is a possibility that you will not be able to attend on the day please refrain from registering as it will prevent other valuable CRM enthusiasts from attending. CRM enthusiasts who register from a genuine organisation email will be given priority of those registering with a disposable email.

How can I Join the CRM Saturday Team?

If you work as a CRM Consultant, Developer, or Project Manager and passionate about contributing to CRM Saturday either as a Speaker or Event Coordinator we would like to hear from you.

Email for more information

I have not received my registration yet?

If you have registered for CRM Saturday but not received your Confirmation yet, it may due be due to the following reasons;

Sending your registration from a organisation email is more likely to be accepted as a ‘Real’ person as opposed to ‘Spammy’ email, as we only want people who are serious about attending to register.

  • email registration was sent from a disposable email which may be regarded as spammy
  • The event date & venue is likely to change, in which case u will be notified in due course
  • You have registered for CRM Saturdays in the past but did not attend, or failed to notify that that you would not be attending.
  • You are on a Wait list as all available tickets are reserved

If you feel neither of the above apply, please feel free to email so that we can update you accordingly.

Finally, please remember that this is a non profit event organised by technology evangelists contributing to the crm community.

What do I need to present my Session at CRM Saturday?

You will require atleast 5 years experience in CRM, and present a suggestion that addresses a real world problem sharing your experience of overcoming them.

If you have not delivered a public presentation before, but are technically proficient we can help you deliver your session with an assistant or co speaker at your aid, so fear not. email for more information.

Event location

Here, you will find directions to the conference venue. More space to meet and network!

Tweet CRM Saturday

#CRMSaturday @CRMConsultants

Sponsorship Enquiries

Microsoft Iberica
Paseo del Club Deportivo 1, Centro Empresarial La Finca – Edificio 1, 28223 Pozuelo de Alarcón, Spain