Developing Dynamics 365 New Platform Features & Deprecations
Neil Parkhurst introduces you to how Unified Service Desk can be configured to provide a Call Center Solution
Nick Bird, The Author of STEER is a 20 Year veteran and built his own CRM on an Amstrad in the 1990's, Chartered Marketer and member of the Institute of Direct and Digital Marketing and now run a CRM consultancy.
The journey to CRM success Synopsis: 60% of CRM projects fail because people think that the technology is a silver bullet. They imaging that CRM is something that you can implement. It isn't. It is a journey a business goes on and we as technologist provide the tools they need. The success of that journey is about understanding where you are starting from and where you want to get to. You then need to work out how you are going to get there. Only then can you specify the tools you will need.
Lessons learnt from large user base CRM online implementation (13K users) including integration with various cloud and on-premise legacy systems. Technical and Business Factors affecting your decision to implement online or on-premise.
How can an organisation optimise its sales channels and product targeting by building a 365-degree view of its customers in Dynamics CRM? The answer, and topic of this session, is with the help of Azure IoT and Machine Learning services!
The use case described is the identification of common patterns of actions by consumers, classification based on criteria like age, gender, location, etc., and promotion of best-fit products and services. To achieve this objective, wearable and mobile devices are used and connected to the Azure IoT Hub for collecting information about location, commuting patterns and weather forecast. All this information is then scored and evaluated in Azure Machine Learning to predict the best matching products and services. Data about sales conversion and customer loyalty is also captured and analysed with the Azure HDInsight platform, and displayed via Power BI.
Targeted at software architects, developers and product owners, this session focusses on presenting all the technologies used to build the discussed use case and how to integrate them in an end-to-end fully functional solution.
Find out how you can automate the build and deployment processes for your CRM solutions. The session will demonstrate how the latest tools from the CRM SDK, Visual Studio Online & xRM CI Framework can work together to implement end to end one-click deployments of your enterprise Dynamics CRM Solutions across all your environments. This will allow you to deliver CRM more frequently in a consistent and reliable way.
Jordi Montana introduces Developers to his Exciting new Test Automation framework for Dynamics CRM Development
This Session Reviews how Dynamics CRM Solutions and dependencies are structured with a focus on providing practical tips for managing and deploying crm solutions for Agile Projects. This will also prep you for the importance of the next session on Continuous Integration / ALM by Wael Hamze.
Jonas Rapp can be considered the second half of the World Famous XRMToolBox for Dynamics CRM, being the creator of FetchXML Builder, Plugin Tracer and other tools he shows you how to simply CRM Development Tasks.
As customers begin to prepare to embrace the new Dynamics 365 Platform there are many questions around Licencing that will play an important role in how customers can prepare.
Tickets are free, although spaces are limited to the first 100 Registrants
Reserve your free place
Registration for CRM Saturday London 2017 is now open, 100 Limited Places
Event Is Full, You can Email Registration@CRMSaturday.com in case any tickets become available
Frequently Asked Questions
Check out the FAQs to find the answers to common questions. Can’t find your question answered here? Contact us.
When & Where will CRM Saturday Barcelona take place?
CRM Saturday Barcelona will Take Place at Hotel Catalonia,Near the Universtat
Why is CRM Saturday Free?
CRM Saturday is Free because it is a community event organised by CRM Enthusiasts and sponsored by Microsoft.
Because it is a Free event we have had to restrict the attendees numbers so we are able to plan and cater for you according to our budget. If you feel there is a possibility that you will not be able to attend on the day please refrain from registering as it will prevent other valuable CRM enthusiasts from attending. CRM enthusiasts who register from a genuine organisation email will be given priority of those registering with a disposable email.
How can I Join the CRM Saturday Team?
If you work as a CRM Consultant, Developer, or Project Manager and passionate about contributing to CRM Saturday either as a Speaker or Event Coordinator we would like to hear from you.
Email firstname.lastname@example.org for more information
I have not received my registration yet?
If you have registered for CRM Saturday but not received your Confirmation yet, it may due be due to the following reasons;
Sending your registration from a organisation email is more likely to be accepted as a ‘Real’ person as opposed to ‘Spammy’ email, as we only want people who are serious about attending to register.
- email registration was sent from a disposable email which may be regarded as spammy
- The event date & venue is likely to change, in which case u will be notified in due course
- You have registered for CRM Saturdays in the past but did not attend, or failed to notify that that you would not be attending.
- You are on a Wait list as all available tickets are reserved
If you feel neither of the above apply, please feel free to email email@example.com so that we can update you accordingly.
Finally, please remember that this is a non profit event organised by technology evangelists contributing to the crm community.
What do I need to present my Session at CRM Saturday?
You will require atleast 5 years experience in CRM, and present a suggestion that addresses a real world problem sharing your experience of overcoming them.
If you have not delivered a public presentation before, but are technically proficient we can help you deliver your session with an assistant or co speaker at your aid, so fear not. email firstname.lastname@example.org for more information.
Here, you will find directions to the conference venue. More space to meet and network!