The CRM Community is Improving how Solutions are Delivered

CRM Saturday is a Free CRM Technical & Strategy Event Organised by the Microsoft Dynamics Community MVP's For CRM Professionals, Technical Consultants & Developers. Learn & share new Skills whilst Promoting the CRM Manifesto, helping organisations overcome the challenges of implementing a Successful CRM Strategy with Microsoft Dynamics

Strategy

The Strategy Track is suitable for Project Managers as well as those responsible for Sales, Marketing & Customer Service. Focus is more on the challenges of Practically implementing CRM within organisations and driving User adoption. We also showcase how to technology to solve common business challenges.

Technical

The Technical Track is suitable for Dynamics CRM Developers and Technical Consultants who are responsible for Extending, Customizing, and Administrating the CRM Solutions.

Community Experts

Share your Concerns & Suggestions with Fellow CRM Experts to gain the insights and advice to overcome you challenges.

Speakers

CRM Saturday brings an exciting range of CRM experience to the stage. Educate and inspire your delegates with industry experts.

baris kanlica
Baris Kanlica
Microsoft CRM MVP

Baris Kanlica
Microsoft CRM MVP
Razwan-Dynamics-CRM-Consultant
Raz Dynamics
Dynamics Community Moderator

Razwan has been responsible for Delivering CRM Solutions for the past decade, He is a Microsoft Dynamics Solution Architect and CRM Forum Community Moderator also responsible for CRM Saturday.

Raz Dynamics
Dynamics Community Moderator
stefano
Stefano Tempesta
Microsoft Evangelist - CRM Saturday Zurich / Italy

Stefano is Vice President of Engineering at EF Education First, the world’s leading private international education company. A regular speaker at worldwide conferences, including Microsoft Ignite, TechEd, NDC, API World and the European SharePoint Conference, Stefano’s interests span across Cloud, Mobile and IoT applications. He can be reached via his personal web site tempesta.space.

Stefano Tempesta
Microsoft Evangelist - CRM Saturday Zurich / Italy
Jonas Rapp 800
Jonas Rapp
Innofactor - Head of Development

Head of Development, Innofactor Sweden
Author of FetchXML Builder and Plugin Trace Viewer for XrmToolBox
Dynamics CRM since 2009, Developer since 1994

Jonas Rapp
Innofactor - Head of Development
MartinTange
Martin Kasban
Delegate - Senior Consultant

Martin is a Software Engineer with a drive to improve the development experience of everyday work by using the newest technologies and ideas.
He is currently the Chief Architect of CRM development and tooling at Delegate A/S, and is the creator of several tools developed here – including XrmDefinitelyTyped.

Martin Kasban
Delegate - Senior Consultant
dalimor
Dalibor Kresnik
Storm - Senior Consultant

Dalibor has experience with MS Dynamics CRM implementations for more than 8 years. Working as a senior business consultant and project manager on projects, he is responsible for delivering a project based on customer’s needs and requirements. He is experienced in business analysis and working on product development. He works as Senior CRM Consultant in Storm Technology managing CRM implementations in various industries.

Dalibor Kresnik
Storm - Senior Consultant
marcoAmoedoMVP
Marco Amoedo
Dynamics CRM MVP & Enterprise Architect

Marco Amoedo
Dynamics CRM MVP & Enterprise Architect
Jordi
Jordi Montana
Dynamics Value

Jordi Montana
Dynamics Value
Wael1
Wael Hamze
Vice president - Barclaycard

Author of the CI Framework for Dynamics CRM

Wael Hamze
Vice president - Barclaycard
NickBird
Nick Bird
CRM Veteran & Author

Nick Bird
CRM Veteran & Author
Janetrobb
Janet Robb
CRM Saturday Dublin

Janet has been working with dynamics crm for over 8 years. She has worked as both a customer and as a Partner. She worked as the technical solution specialist for Microsoft Ireland designing POC’s, and guiding customers and partners through challenging implementations. Janet is passionate about the client and need for clear precise communications as well as user adoption throughout the journey of the project. She is often brought in to repair partner client break downs and be a key stakeholder in the project to ensure a successful project that provides a return on investment.

Janet Robb
CRM Saturday Dublin
stevenshaw
Steve Shaw
Senior CRM Consultant - Ebecs

Steve is a Senior Consultant for Ebecs, responsible for delivering Field Service Solurions and has a wealth of experience in delivering Dynamics Solutions.

Steve Shaw
Senior CRM Consultant - Ebecs
neilparkhurst
Neil Parkhurst
Microsoft Dynamics MVP

Neil is a Microsoft Dynamics CRM MVP with 25+ years experience in IT and heavily involved with Unified Service Desk and Field Service (FieldOne). working for a mixture of major companies in financial services, manufacturing and telecoms, as well as Microsoft Gold Partners.

Neil Parkhurst
Microsoft Dynamics MVP
ramon2
Ramon Tebar
Dynamics CRM MVP - Software Engineer

Ramon Tebar
Dynamics CRM MVP - Software Engineer
MohammedMostafaCRM
Mohammed Mostafa
CRM Practice lead

Mohamed has been delivering and implementing Microsoft Dynamics solutions for more than 12 years. He worked for some of the largest Dynamics partners in the UK. Most recently, Mohamed started and led a CRM practice for a big four consultancy. Currently, Mohamed helps clients and end users with their Dynamics implementations through his practice focusing on best practices and platform implementation standards.

Mohammed Mostafa
CRM Practice lead
Ethar Alali
Ethar Alali
Enterprise Architect - Axelisys

Ethar is Director and Chief Architect of Axelisys, A Microsoft Partner helping enterprises become leaner and more agile. Combining technical, analytical and commercial skills to provide data-informed, guided change through agile practises, DevOps and Continuous Improvement. Maintaining hands-on experience and being an active user of state of the art IoT and Cloud, Ethar is a very rare breed of Enterprise Architect. His delivery of large scale, Lean-Enterprise change through cross-functional collaborations and partnerships melds technical expertise, process and people into high performing micro-enterprises. With over 20+ years in business IT, and over 30 years in IT in total, spanning finance, insurance, retail, utilities and government, he has built a solid reputation, both for innovation and his no-nonsense approach.”

Ethar Alali
Enterprise Architect - Axelisys
daraie
Daire Cunningham
Spanish Point - Senior Consultant

Daire is a senior consultant at Spanish Point responsible for delivering solution such as Portals

Daire Cunningham
Spanish Point - Senior Consultant

Event Schedule

A schedule at a glance is listed below. Check the program for this year's conference and learn about the speakers and sessions in store for tech enthusiasts.

Yavuz Selim Hindistan | Dogtas Kelebek
CIO

Introduction to Dynamics CRM (Nedir Bu CRM Dedikleri, Ne Ise Yarar?) – Yavuz Selim Hindistan | Dogtas Kelebek CIO

Hakan Cem Topal | Sinpas
CTO

Analysis Process & Management of Dynamics Projects (Dynamics Projelerinde Analiz Sureci & Yonetim) – Hakan Cem Topal | Sinpas CTO

Emre Teker & Rifat Yavuz
Microsoft

Dynamics 365 - Entrance to new Relationship Management World (Dynamics 365 – Emre Teker & Rifat Yavuz | Microsoft

11:45 – 12:15

BarisCRMMVP
Baris Kanlica
Microsoft Dynamics CRM MVP

11:45 – 12:15: Dynamics 365 Roadmap (Dynamics 365 Yol Haritasi)

BarisCRMMVP
Baris Kanlica
Microsoft Dynamics CRM MVP

Dynamics 365 for Developers (Yazilim Gelistiriciler icin Dynamics 365)

13:30 – 14:00

Akin Sagbilge
Akbilge Bilisim CEO

Cyber Security in Cloud (Bulutta Siber Guvenlik) – Akin Sagbilge | Akbilge Bilisim CEO

Mustafa Kara
Microsoft Dynamics CRM MVP

14:00 – 14:15: Office 365 & Dynamics 365 (Office 365 ve Dynamics 365) – Mustafa Kara | Microsoft MVP

14:45 – 15:15

Onur Yuksektepeli
Microsoft MVP

14:45 – 15:15: Dynamics 365 & Azure (Dynamics 365 ve Azure Kardesligi) – Onur Yuksektepeli | Microsoft MVP

Serkan Esen
Omerd Sales Manager

Are You Ready to Lose Your Job (Isinizi Kaybetmeye Hazir Misiniz?) – Serkan Esen | Omerd Sales Manager

Jordi
Jordi Montana
Dynamics Value
BarisCRMMVP
Baris Kanlica
Microsoft Dynamics CRM MVP
BarisCRMMVP
Baris Kanlica
Microsoft Dynamics CRM MVP
BarisCRMMVP
Baris Kanlica
Microsoft Dynamics CRM MVP
BarisCRMMVP
Baris Kanlica
Microsoft Dynamics CRM MVP
BarisCRMMVP
Baris Kanlica
Microsoft Dynamics CRM MVP
BarisCRMMVP
Baris Kanlica & Ramon Tebar
Dynamics CRM MVP

Developing Dynamics 365 New Platform Features & Deprecations

Martin Kasban Tange

Coding and maintaining JavaScript for Dynamics CRM can be quite a hassle if you don’t have a way to manage it properly. Besides knowing how the client-side API works, it also relies on a lot of precise strings to accomplish anything meaningful in regard to the way the specific CRM system is set up.

daraie
Dairae Cunningham
Team Lead at Spanish Point Technologies

ADXstudio - Case Study of a Customer Implementation on overcoming challenges of Portal implementations

10:00 AM

Janet
Janet Robb
Project Rescue & Stakeholder Manager

Janet Robb has over 10 years of experience both as a customer, partner and Microsoft employee.

Ethar Alali
Ethar Alali
Enterpise Architect - Axelisys
Razwan-Dynamics-CRM-Consultant
Razwan
Dynamics Community Moderator

This Session Reviews how Dynamics CRM Solutions and dependencies are structured with a focus on providing practical tips for managing and deploying crm solutions for Agile Projects. This will also prep you for the importance of the next session on Continuous Integration / ALM by Wael Hamze.

1pm - 1.45 pm

NickBird
stefano
Stefano Tempesta
Microsoft Visual Studio Evangelist

How can an organisation optimise its sales channels and product targeting by building a 365-degree view of its customers in Dynamics CRM? The answer, and topic of this session, is with the help of Azure IoT and Machine Learning services!
The use case described is the identification of common patterns of actions by consumers, classification based on criteria like age, gender, location, etc., and promotion of best-fit products and services. To achieve this objective, wearable and mobile devices are used and connected to the Azure IoT Hub for collecting information about location, commuting patterns and weather forecast. All this information is then scored and evaluated in Azure Machine Learning to predict the best matching products and services. Data about sales conversion and customer loyalty is also captured and analysed with the Azure HDInsight platform, and displayed via Power BI.
Targeted at software architects, developers and product owners, this session focusses on presenting all the technologies used to build the discussed use case and how to integrate them in an end-to-end fully functional solution.

Jordi
Jordi Montana
Dynamics Value

Jordi Montana introduces Developers to his Exciting new Test Automation framework for Dynamics CRM Development

Wael1
Wael Hamze & Hameed Choudhury

Find out how you can automate the build and deployment processes for your CRM solutions. The session will demonstrate how the latest tools from the CRM SDK, Visual Studio Online & xRM CI Framework can work together to implement end to end one-click deployments of your enterprise Dynamics CRM Solutions across all your environments. This will allow you to deliver CRM more frequently in a consistent and reliable way.

MohammedMostafaCRM
Mohammed Mostafa
CRM Practice Lead

Lessons learnt from large user base CRM online implementation (13K users) including integration with various cloud and on-premise legacy systems. Technical and Business Factors affecting your decision to implement online or on-premise.

stevenshaw
Steven Shaw
Senior CRM Consultant at Ebecs

Steven Shaw is an expert at Ebecs in delivering Field Service for Dynamics

neilparkhurst
Neil Parkhurst
MVP / Senior Consultant - Crimson

Neil Parkhurst is a Well known Microsoft MVP for his contributions to Unified Service Desk, in this session Neil explains how Unified Service Desk is implemented and used for Multi Application Call centre requirements.

Tickets

Tickets are free, although spaces are limited to the first 100 Registrants

Reserve your free place

Registration for CRM Saturday Dublin 2017 is now open, 100 Limited Places




Event is Now Fully Booked, However the Waiting List may possibly free up spaces if any attendees need to cancel

Frequently Asked Questions / Terms & Conditions

Check out the FAQs to find the answers to common questions. Can't find your question answered here? Contact us.

When & Where will CRM Saturday London take place?

CRM Saturday London has been rescheduled from the 29th October 2016 in respect to recent announcements made by Microsoft, we have rescheduled to January 28th 2017 in order to deliver more valuable and engaging session content to cater for the new announcements regarding Dynamics 365. CRM Saturday London will be taking place at Microsoft Paddington Offices;

2 Kingdom Street Paddington
London
W2 6BD

Why is CRM Saturday Free?

CRM Saturday is Free because it is a community event organised by CRM Enthusiasts and sponsored by Microsoft.

Because it is a Free event we  have had to restrict the attendees numbers so we are able to plan and cater for you according to our budget. If you feel there is a possibility that you will not be able to attend on the day please refrain from registering as it will prevent other valuable CRM enthusiasts from attending. CRM enthusiasts who register from a genuine organisation email will be given priority of those registering with a disposable email.

How can I Join the CRM Saturday Team?

If you work as a CRM Consultant, Developer, or Project Manager and passionate about contributing to CRM Saturday either as a Speaker or Event Coordinator we would like to hear from you.

Email admin@crmsaturday.com for more information

I have not received my registration yet?

If you have registered for CRM Saturday but not received your Confirmation yet, it may due be due to the following reasons;

Sending your registration from a organisation email is more likely to be accepted as a ‘Real’ person as opposed to ‘Spammy’ email, as we only want people who are serious about attending to register.

  • email registration was sent from a disposable email which may be regarded as spammy
  • The event date & venue is likely to change, in which case u will be notified in due course
  • You have registered for CRM Saturdays in the past but did not attend, or failed to notify that that you would not be attending.
  • You are on a Wait list as all available tickets are reserved

If you feel neither of the above apply, please feel free to email admin@crmsaturday.com so that we can update you accordingly.

Finally, please remember that this is a non profit event organised by technology evangelists contributing to the crm community.

What do I need to present my Session at CRM Saturday?

You will require atleast 5 years experience in CRM, and present a suggestion that addresses a real world problem sharing your experience of overcoming them.

If you have not delivered a public presentation before, but are technically proficient we can help you deliver your session with an assistant or co speaker at your aid, so fear not.  email admin@crmsaturday.com for more information.

CRM Saturday registration information is not shared with any third parties except for the Venue which requires the attendee list. Non personal information related to product feedback may be shared with Microsoft to improve how solutions are delivered.

It may be necessary for reasons beyond our control to change the content and timing of the programme, the speakers, the date or the venue at any time prior to the event date.

CRM Saturday is a Free event and accepts no liability if an event is cancelled or postponed due to unforeseen circumstances.

CRM Saturday reserves the right to film, record or photograph any of the speakers at an event for post event purposes. Delegates are advised that this may result in incidental inclusion of delegates within any recording or photographs.

CRM Saturday is a non profit event which represents the best interests of the CRM Community, and has the authority to refuse registrations in the best interest of the community event

Only CRM Saturday endorsed Speakers & Sponsors are authorized to represent CRM Saturday. Individuals who falsely claim or misleadingly represent CRM Saturday without permission or acknowledgement may be banned from events.

The CRM Saturday provides a culture & platform for openly and honestly sharing knowledge, ideas and experiences with the objective of improving customer relationship management solutions. We also believe contributors should be rewarded for their efforts and will endeavor in finding ways of doing so.

Only Those who are directly involved with CRM Implementation are eligible for a free place. Priority is given to registrants who haven’t attended before and are from the locality of the event. Recruitment Consultants and Agents are not eligible for Free places as they are not contributors to the CRM community. Our Policy towards recruitment agents is to preserve the professional and evangelist culture of CRM Saturday and to accommodate the crm community.

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Ebecs Sponsor

Event location

Here, you will find directions to the conference venue. More space to meet and network!

Tweet CRM Saturday

#CRMSaturday @CRMConsultants

Sponsorship Enquiries

admin@crmsaturday.com

Location

Microsoft
2 Kingdom Street, Paddington, London, W2 6BD